Frequently Asked Questions
Common questions about Mewayz, answered.
General
What is Mewayz?
Mewayz is an all-in-one SaaS business platform with 207+ modules including CRM, HRM, Accounting, Project Management, E-commerce, and more. It replaces your entire software stack with a single, unified platform.
How much does Mewayz cost?
Mewayz plans start at $19/month for the Starter plan and $49/month for the Pro plan. All plans include a 14-day free trial with no credit card required.
| Plan | Price | Highlights |
|---|---|---|
| Starter | $19/mo | Core modules, 5 users, 1GB storage |
| Pro | $49/mo | All 207+ modules, unlimited users, 50GB storage, AI, White Label |
| Enterprise | Custom | Self-hosted, dedicated support, SLA, custom development |
Is there a free trial?
Yes. Every new account gets a 14-day free trial of the Pro plan. No credit card required. After the trial, you can choose a plan or your account will be downgraded to the free tier with limited features.
Can I cancel anytime?
Yes. You can cancel your subscription at any time from Settings > Billing. Your account will remain active until the end of your current billing period.
Technical
What technology stack does Mewayz use?
Mewayz is built with:
- Backend: Laravel (PHP 8.5)
- Frontend: React + TypeScript + Inertia.js
- UI: Tailwind CSS + shadcn/ui
- Database: MySQL
- Search: Meilisearch
- AI: Ollama (self-hosted LLMs)
Is Mewayz self-hosted?
Mewayz is primarily a cloud-hosted SaaS platform. Enterprise customers can request a self-hosted deployment option. Contact sales for details.
Does Mewayz support White Labeling?
Yes. Pro and Enterprise plans include full white-label support. You can customize:
- Logo and branding
- Custom domain
- Email templates
- Color scheme
- Login page
Is my data secure?
Yes. Mewayz takes security seriously:
- All data encrypted in transit (TLS 1.3) and at rest (AES-256)
- Multi-tenant architecture with strict data isolation
- Regular security audits and penetration testing
- GDPR compliant data handling
- Automated daily backups
- Two-factor authentication (2FA) support
Features
How many users can I add?
The Starter plan supports up to 5 users. The Pro plan includes unlimited users. All plans support multiple user roles (Admin, Manager, Employee, Client).
Can I import data from other tools?
Yes. Mewayz supports CSV import for contacts, leads, employees, invoices, and more. We also offer migration assistance for customers switching from popular platforms like HubSpot, Salesforce, and Zoho.
Does Mewayz have a mobile app?
Mewayz is fully responsive and works on all mobile devices through the web browser. Native iOS and Android apps are on the roadmap for Q3 2026.
How do I get support?
Support is available through:
- In-app chat -- Click the chat widget in the bottom right
- Email -- [email protected]
- Documentation -- You are here!
- Status page -- status.mewayz.com
Pro plan customers get priority support with a 4-hour response time. Enterprise customers get dedicated support with a 1-hour SLA.